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AnswerMore often or not, the common cause of this is the brushes have worn down to the point that they are not making a clean connection to the motor and need replaced.
AnswerYes, there are two. A 13mm version, commonly used in the first generation style tools. A 9/16” version which is used in the newer second generation tools.
AnswerThe motor has been overloaded and will require immediate replacement.
AnswerYour machine is covered for the first 12 months with the original purchase invoice. Upon registration (to be completed at the point of sale) you will receive an additional 2 years warranty on the tool and 1 year warranty on the battery.
AnswerYes, in order to avail of the extended warranty period. If you do not register then you will only receive the standard 12 month warranty period.
AnswerNo, the tool must be registered within 30 days of purchase.
AnswerWe will register all tools purchased at Tooltech on your behalf to ensure that you will receive the extended warranty.
AnswerYes, we repair and stock spare parts for AEG, Ryobi and Homelite. Please contact john@tooltechltd.com for prices.
AnswerWe are open from 9am to 5pm, Monday to Friday for all enquires / advice. We do not operate an ‘out of hours’ service but at times we will answer queries sent to us outside of the normal working week.
AnswerYes, all requests for copy invoices should be submitted to accounts@tooltechltd.com.
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